Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That's something we can all take pride in as we take this journey together.
Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do. It's who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.
As the company continues to grow, we are seekinga Senior Lean Laboratory Consultant for our ValuMetrix team.The Senior Consultant is an individual contributor who is responsible for the entire client consulting relationship.This is a remote position that will cover the Eastern United States.
Team leader for targeted solutions sales and assigned client Process Excellence assessments and engagements.
Develop solutions with a primary focus on LEAN, in potential customer facilities (healthcare institutions). These Process Excellence engagements are driven from VAS automation and Transfusion Medicine product sales opportunities.
Own and be accountable for the ValuMetrix customer relationship, for both VAS and VISION sales opportunities.
Ability to work at all organizational levels up to and including the executive suite.
Possess the necessary skills to influence executive leadership and craft proposals that influence organizational outcomes and create strategic partnering relationships.
Negotiation skills are required to deliver a win for both customer and Ortho
Must possess all the skills necessary to conduct workflow analysis, design layouts and develop strategic partnering both internally and with customers.
Key Activities Include:
Delivery of presentations for potential customers
Support sales efforts through P3 and layout design efforts
Monitors, tracks and periodically reports on implemented VAS efficiencies and customer satisfaction
Skilled in lean methodologies, change management, and data analysis
Ability to establish and cultivate executive relationships customers
Ability to manage multiple priorities and deliver to expectations is key to the successful performance of this role.
Ability to play a leadership role in the development of new or enhanced service offerings that fit customer needs
Support the development of publications and presentations to promote awareness, differentiation, the value of the ValuMetrix's team
Minimum of a Bachelor's degree is required; Major in medical and/or nursing, healthcare technology, related science or engineering is preferred.
Experience in the healthcare industry is required.
Minimum of 3 years of LEAN experience is required.
Additional preferred experience includes:
Healthcare Consulting with multiple cycles of implementation that met or exceeded client expectations and contract deliverables.
Six Sigma Green or Black Belt certification
Exposure to commercial/sales
Must have demonstrated cross functional leadership experience.
Strong communication skills, both verbal and written are required.
Strong Microsoft Office skills (EXCEL, PowerPoint, Access and Word) are necessary in this role.
Must have previous experience demonstrating strong presentation skills to be successful in this role.
Demonstrated ability to cultivate executive relationships and interface with individuals at all levels within the organization.
Must be willing and able to travel up to 75% in the U.S. and Canada.
Must have a valid US driver's license in good standing
IF YOU ARE INTERESTED IN APPLYING FOR THIS POSITION:
In addition to submitting your resume and completing theapplication, please click on the following linkto complete a short questionnaire which will tell us a bit more about you: