Field Service Engineer- Tucson, AZ
Phoenix, AZ 
Posted Today
Job Description
The Career Potential

Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That's something we can all take pride in as we take this journey together.

Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do. It's who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.

The Opportunity

As the company continues to grow,Ortho Clinical Diagnostics, a global company, is recruiting for aFieldService Engineer in the Tucson, AZ area. The ideal candidate will be located within the assigned territory for this position. This is a work-from-home, remote position that offers a company car, gas card, cell phone and laptop, and all vehicle maintenance will be covered by Ortho.

The Responsibilities
  • We are seeking a qualified individual who has experience installing, operating, maintaining, repairing and modifying electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues.

  • Determine technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.

  • Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.

  • This position will also require the individual to assess Customer needs and recommends solutions in accordance with product specifications and Customer Specifications.

  • Conducts technical training and product briefing with customers, vendors and company representatives as needed. Act as local on-site representative to customer's organization. Manage all territory responsibilities including Preventive Maintenance & upgrades including software & hardware. This position requires the individual to provide service support in the hospital/clinic laboratory environment.

The Individual
  • A minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or 4 to 6 years of related military experience, is preferred.

  • A team player that is self-motivated & interacts appropriately with peers, sales counterparts, and customers is required.

  • The ability to organize and express ideas clearly, verbal and written, in individual or group situations; working effectively is required.

  • Must possess appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer and/or other related disciplines.

  • Ability to effectively manage assigned workload within allotted time constraints.

  • Ability to do 50-75% overnight travel to Rochester, NY, in the first few months of training.

  • Ability to do up to 50% overnight travel within the region during the mentoring period (for up to 12 months post hire).

  • Ability to travel around the territory, with occasional overnight travel (one - two nights per week after the completion of training).

  • This candidate must have the ability to lift 75 lbs.

  • A valid driver's license is required at all times.

  • Extended hours may be required.

  • Work visa sponsorship is not available for this position.


In addition to submitting your resume and completing theapplication, please click on the following linkto complete a short questionnaire which will tell us a bit more about you:


"At Ortho Clinical Diagnostics, we are proud of the empowering, inclusive and innovative culture we are growing. Our team is passionate about our work, and brings deep knowledge, industry experience and diverse thinking that drive results, making Ortho a place to grow your career.

Ortho Clinical Diagnostics is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by law."


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Associate Degree
Required Experience
4 to 6 years
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