Summary:

Patient Access representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third-party payers. This position requires professional appearance, behavior, and good communication skills. Patient Access Representatives need to know Microsoft Office in order to read and complete spreadsheets for tracking or auditing purposes. Patient Access Representatives may be asked to help with certain task including but not excluded to completing and submitting charity applications, credentialing, working errors, workman's comp reporting, Environment of Care Review Tool, identifying missing payments, working with visiting physicians and other tasks to help the associate's individual growth.

Requirements:

• Excellent communication and organizational skills.
• Demonstrate excellent customer service skills.
• Must be able to follow detailed instructions and perform repetitious tasks.
• 45 wpm typing required.
• Computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers, fax, copier, scanner, and credit card machines required.
• Ability to read, comprehend and retain information.
• Perform mathematical calculations proficiently.

Work Schedule:

TBD

Work Type:

Per Diem As Needed

EEO is the law - click below for more information:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

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