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JOB FUNCTION / SUMMARY:
The Commercial Finance Collateral Support Specialist provides originations and existing client support related to file maintenance and reporting, securing and maintaining security interests in equipment financed, terminations and insurance related requirements. This position works directly with internal and external clients, and is responsible for overseeing routine and non-routine administrative, operations, and/or services support tasks by ensuring service standards, policies, procedures are adhered to and client needs are met. Serves as a subject matter expert for all Collateral Support Services ("CSS") functions and is responsible for training CSS Specialists. Serves as first point of contact for client escalations, provides backup and coverage for the Operations Manager. Incumbent is responsible for providing collateral processing support, administering defined procedures, preparing collateral related documentation, scanning and indexing, analysis, report preparation, and exception processing. This role will handle basic to complex administrative activities, and will be cross trained and able to support multiple functions within CSS (e.g. terminations, titles, insurance, legal support). Must be able to operate independently and make appropriate decisions within defined authority.
ESSENTIAL DUTIES & RESPONSIBILITIES:
SUPERVISORY RESPONSIBILITIES:
None
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.