Transportation Client Service Manager
Baton Rouge, LA 
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Posted 9 days ago
Job Description
Description

Stanley Consultants is seeking a highly energetic and entrepreneurial individual to lead the business development strategy for existing and new transportation clients throughout the State of Louisiana. The successful candidate will enjoy the initiation, development, and maintenance of close client and staff relationships; the delivery of transportation projects; the execution of creative approaches to project development; and personal dedication to serving client needs. This role will be based in our Baton Rouge, Louisiana office with travel throughout the State of Louisiana and occasional trips out of state.

The successful candidate will have a Louisiana network of transportation connections and regional expertise in one or more of the following:

  • Traffic and Transportation Planning
  • Roadway/Highway/Interstate Design
  • Structural Bridge Design
  • Traffic Engineering
  • Construction Management

Essential duties include:

  • Leads the development of a vision and strategic plan to further grow the Baton Rouge and New Orleans offices to increase sales and revenue for our transportation market.
  • Leads the development of new client relationships to ensure a diverse client base.
  • Initiates, develops, and maintains client relationships with existing Louisiana clients including but not limited to The Louisiana Department of Transportation and Development (La DOTD), City of Baton Rouge, City of New Orleans Department of Public Works, and other municipal entities and parishes.
  • Responsible for client selection, prioritization and developing client account plans including identification of project opportunities and pursuits.
  • Leads, organizes and develops a strategic client relationship plan to align our key team members with key client staff.
  • Responsible to lead Go/No-go decisions with input from key staff on all opportunities.
  • Leads pre-positioning efforts prior to client advertisement.
  • Leads and utilizes key local and market team members in business development efforts.
  • Responsible for managing and meeting the business development budget.
  • Understands the various selection processes and criteria used by our clients.
  • Works with key team members to develop creative and innovative technical approaches during the proposal development process.
  • Leads the preparation of proposals and presentations in coordination with key staff members while working alongside an inside sales manager.
  • Assists with contracting procedures, scope and fee negotiations, client invoicing, and collections.
  • Actively participates in professional organizations at the local and regional levels.
  • Provides leadership during project execution.
  • Leads client satisfaction efforts.
  • Maintains marketing database and prepares routine reports on sales efforts.

Background requirements include:

  • Bachelors of Science degree
  • Requires 15+ years of relevant experience in a consulting engineering or state department of transportation environment
  • Proven track record of successful networking
  • Must possess a working knowledge of funding sources for transportation projects

Stanley Consultants is committed to maintaining transparency in our hiring process, including providing information about compensation. The starting salary for the successful candidate in this position is competitive and will be determined by the selected candidate's qualifications and experience, geographic location, internal equity, company policy and practices.

Are you ready to take your career to the next level with a company that is committed to innovative growth and improving lives in the communities where we live and work? Stanley Consultants is an award winning, interdisciplinary consulting firm providing program management, planning, design, permitting, engineering, and environmental services. Recognized for its commitment to client service and a passion to make a difference, Stanley Consultants brings global knowledge, experience, and capabilities to serve federal, municipal, and industrial clients. Stanley Consultants solves complex challenges in power generation and delivery, transportation, water, energy, and industrial plants, building services, and the environment. Since 1913, Stanley Consultants has successfully completed more than 50,000 projects globally in more than 100 countries, including all 50 of the United States and its territories.

Throughout our history, Stanley Consultants has remained an employee-owned company, committed to a legacy of professional independence and objectivity. The commitment to private ownership, shared responsibility and reward has sustained us for more than 100 years.

A Great Place to Work: Become a Member

Once you are hired at Stanley Consultants, you become a member of our member-owned company. Our Core Values speak to the capabilities, initiative, integrity, creativity, and commitment that make you, as a member, our most important asset. As a member, you have the opportunity to chart your own career path and play a role in shaping our mutual future.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities.

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
15+ years
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